Healthcare Management by LamprosTech

Data rights

How to exercise your personal data rights under applicable law, including India’s DPDP Act, in connection with Healthcare Management by LamprosTech.

Last updated: 6 July 2026

1. Overview

LamprosTech respects your rights over personal data. This page explains how individuals—including clinic staff, administrators, and patients—can exercise rights in connection with Healthcare Management.

If your data is held by a clinic in the Platform, the clinic is usually your first point of contact. We will assist clinics in responding within our role as processor.

2. Rights you may have

Subject to applicable law, you may have the right to:

Confirm whether we process your personal data and obtain a summary.
Access personal data we hold about you in a readable form.
Correct inaccurate or incomplete personal data.
Erase personal data when retention is no longer necessary or consent is withdrawn, subject to legal exceptions.
Withdraw consent for processing that is based on consent (without affecting prior lawful processing).
Nominate another individual to exercise rights on your behalf in the event of death or incapacity, as permitted under the DPDP Act.
Seek grievance redressal and escalate to the Data Protection Board of India where applicable.

3. How to submit a request

Email privacy@lampros.tech with the subject line “Data rights request”. Include your full name, contact phone or email, clinic name (if applicable), and a clear description of your request. We may ask for reasonable verification before acting on sensitive requests.

Patients seeking access to medical records should contact their treating clinic directly; we will support verified clinic requests from authorized administrators.

4. Response timelines

We aim to acknowledge requests within seven (7) business days and respond substantively within timelines required by applicable law, typically within thirty (30) days unless extension is permitted and communicated.

5. When we may decline or limit

We may refuse or limit requests that are manifestly unfounded, repetitive, would impair others’ rights, or conflict with legal retention obligations (for example, clinical records that must be retained under healthcare regulations). We will explain the reason where required by law.

6. Grievance redressal